Outage in Noko

500 errors

Resolved Minor
December 01, 2014 - Started over 10 years ago - Lasted over 7 years
Official incident page

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Outage Details

We're again seeing 500 errors & are looking into it.
Latest Updates ( sorted recent to last )
RESOLVED over 10 years ago - at 12/01/2014 11:27PM

We've tuned some background processing to lighten the load and haven't seen 500 errors in several hours. We're marking this issue as solved, but will continue to keep an eye on it.

MONITORING over 10 years ago - at 12/01/2014 08:35PM

Load is back to normal levels. We'll continue to monitor.

MONITORING over 10 years ago - at 12/01/2014 08:06PM

We still see occasional errors and are working on fixing these.

MONITORING over 10 years ago - at 12/01/2014 08:00PM

We've rolled out a fix for the main cause of the 500 errors. Certain types of reports could cause our Unicorn server processes to become saturated with new request being denied. We'll monitor load and error occurrences and will update as necessary, though we don't expect any more issues.

INVESTIGATING over 10 years ago - at 12/01/2014 07:13PM

We're again seeing 500 errors & are looking into it.

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