Outage in Normative

Customers unable to load normative application

Resolved Major
May 24, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue which is causing some customers to be redirected to the "session expired" error page.
Components affected
Normative app.normative.io Normative API
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/24/2024 08:13AM

This incident has been resolved.

MONITORING over 1 year ago - at 05/24/2024 06:58AM

We have mitigated the issue and continue to investigate the root cause. Service has been fully restored while we continue to monitor.

INVESTIGATING over 1 year ago - at 05/24/2024 06:39AM

We are currently investigating an issue which is causing some customers to be redirected to the "session expired" error page.

Latest Normative outages

Partial outage on the Normative App - 2 months ago
Errors while uploading data - 10 months ago
Admins are unable to access resources with individual permission - 10 months ago
Errors while uploading data - about 1 year ago
Errors while loading projects - about 1 year ago

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