Incident: Middle East CMS Service Disruption (AWS me-central-1)

Middle East CMS – Critical Service Outage Update:

The Middle East CMS is currently experiencing a critical outage and is not accessible at this time.

This represents a change from the previous update. The platform is presently unavailable to users, and access attempts may result in errors or timeouts.

The API remains fully operational and has not been impacted.

The EU CMS continues to operate normally and is unaffected by this incident.

We are actively investigating the issue with AWS and monitoring all related services. Further updates will be provided as soon as additional information becomes available.

For the latest updates directly from AWS, please visit the AWS Health Dashboard:
https://health.aws.amazon.com/health/status

Middle East CMS – Service Update:

The Middle East CMS is now loading correctly following the earlier AWS infrastructure incident in the me-central-1 (Middle East) region.

The API has not been impacted by this outage and remains fully operational.

At this time, we are observing an issue with the content upload area, where new content uploads may fail due to ongoing AWS CloudFront/S3 errors. All other platform functionality remains operational.

The EU CMS remains fully operational and unaffected.

We continue to monitor all related services closely and will provide further updates as soon as more information becomes available.

For the latest updates directly from AWS, please visit the AWS Health Dashboard:
https://health.aws.amazon.com/health/status

We are currently experiencing a major service disruption affecting the Middle East CMS due to an AWS infrastructure incident in the me-central-1 (Middle East) region.

The EU CMS remains fully operational and unaffected.

For the latest updates directly from AWS, please review the AWS Health Dashboard:
https://health.aws.amazon.com/health/status

We will continue to monitor the situation closely and will update this page accordingly once we have further news.