Outage in NTP Pool
More! database trouble
Major
September 26, 2025 - Started 4 months ago
Official incident page
Official incident page
Incident Report
The newly reset database cluster (from last night) decided to blow itself up again. I think the extra query load and data from the new monitoring system is making the setup fragile.
Investigating.
Components affected
NTP Pool Management Portal NTP Pool Public website NTP Pool DNS updates NTP Pool GeoDNS servers NTP Pool Global NTP Service NTP Pool Monitoring SystemNeed to monitor NTP Pool outages?
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Latest Updates ( sorted recent to last )
MONITORING
4 months ago - at 09/28/2025 01:37AM
ok, we are stable again -- hopefully.
IDENTIFIED
4 months ago - at 09/27/2025 09:40PM
The database croaked again! I'm restoring from a ~20 minute old backup.
IDENTIFIED
4 months ago - at 09/26/2025 01:25AM
With a bit of help the kubernetes operator got the cluster working again, at least for now.
INVESTIGATING
4 months ago - at 09/26/2025 12:52AM
The newly reset database cluster (from last night) decided to blow itself up again. I think the extra query load and data from the new monitoring system is making the setup fragile.
Investigating.
Latest NTP Pool outages
Database outage - 4 months ago
Database outage again! - 7 months ago
Database outage - 7 months ago
Cluster outage - 10 months ago
Management system outage - 10 months ago
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