Outage in NTP Pool

More! database trouble

Major
September 25, 2025 - Started about 1 month ago
Official incident page

Incident Report

The newly reset database cluster (from last night) decided to blow itself up again. I think the extra query load and data from the new monitoring system is making the setup fragile. Investigating.
Components affected
NTP Pool Management Portal NTP Pool DNS updates NTP Pool Monitoring System NTP Pool Public website NTP Pool GeoDNS servers NTP Pool Global NTP Service

Need to monitor NTP Pool outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 09/28/2025 01:37AM

ok, we are stable again -- hopefully.

IDENTIFIED about 1 month ago - at 09/27/2025 09:40PM

The database croaked again! I'm restoring from a ~20 minute old backup.

IDENTIFIED about 1 month ago - at 09/26/2025 01:25AM

With a bit of help the kubernetes operator got the cluster working again, at least for now.

INVESTIGATING about 1 month ago - at 09/26/2025 12:52AM

The newly reset database cluster (from last night) decided to blow itself up again. I think the extra query load and data from the new monitoring system is making the setup fragile.

Investigating.

Latest NTP Pool outages

Database outage - about 1 month ago
Database outage again! - 4 months ago
Database outage - 4 months ago
Cluster outage - 7 months ago
Management system outage - 7 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook