Outage in NUACOM

Issues making and receiving calls

Resolved Major
December 12, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing issues with receiving and making calls. Our team is investigating the issue, and updates will follow shortly. Apologies for the inconvenience caused.
Components affected
NUACOM Outbound Calls NUACOM Desktop App NUACOM Cloud PBX NUACOM Incoming Calls NUACOM Mobile App

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/12/2024 10:20AM

The incident has been resolved.

MONITORING 10 months ago - at 12/12/2024 09:45AM

A fix has been applied, and the issue is resolved.
Our NOC team is closely monitoring the system.
Apologies for the issues causes.

INVESTIGATING 10 months ago - at 12/12/2024 09:27AM

We are currently experiencing issues with receiving and making calls.
Our team is investigating the issue, and updates will follow shortly.
Apologies for the inconvenience caused.

Latest NUACOM outages

Degraded performance on the Web applications - about 1 month ago
Issue with incoming calls - about 1 month ago
Desktop app connection - 3 months ago
Delay in the connecting of the calls - 3 months ago
Delay in the connecting of the calls - 3 months ago

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