Some calls processing may be affected for select accounts

The call logs are now available within the management portal, all the systems are now fully operational.

We are continuing to monitor for any further issues.

We’re aware that the call log history may not be available for some accounts on the portal and mobile apps.
We are continuing to monitor for any further issues.

We’re aware that the call log history may not be available for some accounts on the portal and mobile apps.

Our team is currently working to restore full access.

We apologise for any inconvenience this may cause and appreciate your continued patience. Updates will follow as we progress.

We’ve implemented a fix and are currently monitoring the system closely to ensure everything remains stable.
We sincerely apologise for the disruption this has caused and truly appreciate your patience and understanding as we worked to resolve the issue.
Further updates will follow as needed.

Our engineers are actively working on resolving the issue. We are focused on restoring full service as quickly as possible.
Thank you for your continued patience and understanding.

The issue has been identified, and our team is currently working on implementing a resolution.
We’ll provide further updates as progress is made. Thank you for your continued patience.

We are currently investigating an issue that may impact call handling or performance for a limited number of accounts. Our team is actively working to identify and resolve the cause.
We’ll provide further updates as soon as more information becomes available. Thank you for your patience.

We are investigating this issue.