Outage in NUACOM

Issue with incoming calls

Resolved Minor
September 08, 2025 - Started about 1 month ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
NUACOM Cloud PBX NUACOM Incoming Calls NUACOM Outbound Calls

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/08/2025 05:17PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 09/08/2025 11:28AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 09/08/2025 10:59AM

The system is currently stable, and all services are operating normally.
Our team is continuing to investigate the root cause of the earlier issue.

INVESTIGATING about 1 month ago - at 09/08/2025 10:11AM

We are currently investigating this issue.

Latest NUACOM outages

Degraded performance on the Web applications - about 1 month ago
Desktop app connection - 3 months ago
Delay in the connecting of the calls - 3 months ago
Delay in the connecting of the calls - 3 months ago
Issues making and receiving calls - 5 months ago

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