Outage in NUACOM

Issue with call audio using desktop app

Resolved Minor

December 03, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating the issue.

Components affected

NUACOM Desktop App

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 12/03/2025 12:27PM

The issue with the calls using the desktop app is now resolved,
apologies for the inconvenience caused.
The team is investigating the root cause.

INVESTIGATING about 1 month ago - at 12/03/2025 11:51AM

We are currently investigating the issue.

Latest NUACOM outages

IOS app degraded performance, you may have issue to receive incoming calls - 3 months ago

Degraded performance on the Web applications - 4 months ago

Issue with incoming calls - 4 months ago

Desktop app connection - 6 months ago

Delay in the connecting of the calls - 6 months ago

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