Outage in NUACOM
Issues making and receiving calls
Resolved MinorIncident Report
We have identified an issue with a recent update that is affecting our database, slowing it down.
We are rolling back the changes and will come with an update soon.
Components affected
NUACOM Cloud PBX NUACOM Incoming Calls NUACOM Desktop App NUACOM Mobile App NUACOM Outbound CallsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/19/2026 10:31AM
The issue has been resolved. Apologies for the inconvenience caused.
MONITORING
about 2 months ago - at 02/19/2026 10:16AM
The rollback has been implemented at 10:04 GMT, and we are monitoring the systems.
IDENTIFIED
about 2 months ago - at 02/19/2026 09:56AM
We have identified an issue with a recent update that is affecting our database, slowing it down.
We are rolling back the changes and will come with an update soon.
Latest NUACOM outages
Contact name look-up, Portal Reports and Call Logs service are temporarily unavailable - 3 months ago
Phone system degraded performance - 3 months ago
Issue with call audio using desktop app - 4 months ago
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