Outage in NUACOM

Issue with incoming calls

Resolved Minor

May 06, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing an issue affecting incoming calls. Some customers may find that inbound calls are not being received. Our team is actively investigating the cause. Further updates will be posted here shortly.

Components affected

NUACOM Incoming Calls

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 05/06/2026 12:55PM

This incident has been resolved.

MONITORING 1 day ago - at 05/06/2026 10:03AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 05/06/2026 09:53AM

We have identified the cause of the issue affecting incoming calls.
Our engineers are currently monitoring the situation closely.
We appreciate your patience and will continue to provide updates.

INVESTIGATING 1 day ago - at 05/06/2026 09:45AM

We are currently experiencing an issue affecting incoming calls. Some customers may find that inbound calls are not being received.
Our team is actively investigating the cause. Further updates will be posted here shortly.

Latest NUACOM outages

Mobile app degraded performance, you may have issue to make and receive calls - about 1 month ago

Issues making and receiving calls - 3 months ago

Contact name look-up, Portal Reports and Call Logs service are temporarily unavailable - 4 months ago

Phone system degraded performance - 4 months ago

Issue with call audio using desktop app - 5 months ago

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