Outage in NUACOM
Service Notice — Outgoing Call Issues Affecting Select Accounts
Resolved MajorIncident Report
We wanted to let you know that we are currently seeing an issue with outgoing calls affecting a small number of accounts.
Our team is on it and working to resolve this as quickly as possible. Incoming calls are working as normal.
We will keep you updated and apologise for any disruption caused.
Components affected
NUACOM Outbound CallsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 06/11/2026 02:10PM
We are pleased to confirm that the outgoing call issue affecting a select number of accounts has been fully resolved.
INVESTIGATING
8 days ago - at 06/11/2026 01:50PM
We wanted to let you know that we are currently seeing an issue with outgoing calls affecting a small number of accounts.
Our team is on it and working to resolve this as quickly as possible. Incoming calls are working as normal.
We will keep you updated and apologise for any disruption caused.
Latest NUACOM outages
Issue with incoming calls - about 1 month ago
Issues making and receiving calls - 4 months ago
Contact name look-up, Portal Reports and Call Logs service are temporarily unavailable - 5 months ago
Phone system degraded performance - 5 months ago
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