Outage in NUACOM
Issues with incoming audio on calls
Resolved MinorIncident Report
Small number of accounts may experience issues with incoming audio
Components affected
NUACOM Incoming CallsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 07/06/2026 11:07AM
Resolved — The outgoing call issue affecting select accounts has been fully resolved.
The root cause has been identified and an internal investigation is ongoing to prevent recurrence.
We apologise for the disruption caused.
MONITORING
12 days ago - at 07/06/2026 09:34AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
12 days ago - at 07/06/2026 08:36AM
The issue has been identified and a fix is currently being applied.
We will post a further update once the service has been fully restored.
INVESTIGATING
12 days ago - at 07/06/2026 08:34AM
Small number of accounts may experience issues with incoming audio
Latest NUACOM outages
Service Notice — Outgoing Call Issues Affecting Select Accounts - about 1 month ago
Issue with incoming calls - 2 months ago
Issues making and receiving calls - 5 months ago
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