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Outage in Nuance Mix Platform US

NLU models generated in Mix are not working in SpeechSuite

Resolved Minor
June 24, 2022 - Started almost 4 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Nuance Mix Platform US Mix.nlu

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Latest Updates ( sorted recent to last )
IDENTIFIED almost 4 years ago - at 06/24/2022 10:42PM

We've identified the issue and are deploying a fix.

INVESTIGATING almost 4 years ago - at 06/24/2022 08:36PM

Notice: Attention SpeechSuite customers: We are currently investigating potential issues with en-US builds being exported from Mix. We are investigating and will advise. Thanks for your understanding

INVESTIGATING almost 4 years ago - at 06/24/2022 08:34PM

We are currently investigating this issue.

Latest Nuance Mix Platform US outages

Investigating issues with login. - almost 4 years ago

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