Outage in Nutanix

Nutanix Supplied Azure IaaS - Unable to create new Azure accounts or start sessions

Resolved Minor
May 27, 2022 - Started over 3 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing an issue with Nutanix Azure IaaS which is causing any account using the Nutanix Azure IaaS to not be able to create new accounts or start sessions. We have identified the issue and are working with Microsoft to resolve it. Note: This does not apply to any accounts using BYO Azure.
Components affected
Nutanix Xi Frame Platform (console.nutanix.com)

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/27/2022 10:22PM

Microsoft has resolved the underlying issue and creation of new accounts and sessions starts should begin to succeed again. However, as the changes propagate through Azure AD, there may still be intermittent issues. We will continue to monitor.

IDENTIFIED over 3 years ago - at 05/27/2022 07:07PM

Microsoft has confirmed the issue originated with changes made on their side, which they are in the process of reverting now.

IDENTIFIED over 3 years ago - at 05/27/2022 06:28PM

We are currently experiencing an issue with Nutanix Azure IaaS which is causing any account using the Nutanix Azure IaaS to not be able to create new accounts or start sessions. We have identified the issue and are working with Microsoft to resolve it.

Note: This does not apply to any accounts using BYO Azure.

Latest Nutanix outages

Outage - almost 2 years ago
Intermittent issues with logging into the Frame console - over 2 years ago
Intermittent Issues Accessing Frame Console - over 2 years ago
Users are unable to start sessions when using older versions of Frame Enterprise Profile Driver - over 2 years ago
Intermittent issues with Frame services - almost 3 years ago

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