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Outage in Nuvemshop

Nuvem Pago - Dessincronização de Saldos

Resolved Major
April 15, 2026 - Started 4 days ago - Lasted about 10 hours
Official incident page

Incident Report

Identificamos um problema na sincronização dos saldos de Nuvem Pago. O time técnico já está trabalhando na resolução

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/16/2026 12:20AM

Todos os saldos foram sincronizados corretamente.

MONITORING 3 days ago - at 04/15/2026 07:34PM

Terminamos a sincronização de saldos às 14:19. Desde então, estamos tratando casos pontuais que vêm surgido. Seguimos atentos e trabalhando sobre o problema

IDENTIFIED 4 days ago - at 04/15/2026 02:14PM

Identificamos um problema na sincronização dos saldos de Nuvem Pago. O time técnico já está trabalhando na resolução

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