Outage in Nylas

Increased in temporary database error EU DC

Resolved Minor
September 05, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have received a number of reports regarding API requests failing with temporary database errors since Friday 02/09/2022. We are currently investigating the issue.
Components affected
Nylas API Nylas Dashboard
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 09/05/2022 12:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 09/05/2022 12:10PM

The temporary database error is causing EU dashboard failure as well. The EU dashboard might be not available for some users in the meantime. We have identified the root cause and are preparing mitigation measures.

INVESTIGATING over 2 years ago - at 09/05/2022 11:08AM

We have received a number of reports regarding API requests failing with temporary database errors since Friday 02/09/2022. We are currently investigating the issue.

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