Outage in Nylas

Missing webhooks in the EU datacenter

Resolved Minor
September 30, 2022 - Started about 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

We are seeing that no webhooks are fired since September 30, 00:20 AM for the EU data center and are investigating the issue.
Components affected
Nylas Webhooks
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 09/30/2022 12:22PM

A fix has been implemented and we are monitoring the results. We will make sure to backfill the missing webhooks once we are confident with the current resolution. Thank you for your patience.

IDENTIFIED about 2 years ago - at 09/30/2022 09:55AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 09/30/2022 07:48AM

We have identified the root cause of the issue and are preparing the fix to get this resolved.

INVESTIGATING about 2 years ago - at 09/30/2022 07:26AM

We are seeing that no webhooks are fired since September 30, 00:20 AM for the EU data center and are investigating the issue.

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