Outage in Nylas

Missing webhooks in the EU datacenter

Resolved Minor
September 30, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

Incident Report

We are seeing that no webhooks are fired since September 30, 00:20 AM for the EU data center and are investigating the issue.
Components affected
Nylas Webhooks

Need to monitor Nylas outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/30/2022 12:22PM

A fix has been implemented and we are monitoring the results. We will make sure to backfill the missing webhooks once we are confident with the current resolution. Thank you for your patience.

IDENTIFIED about 3 years ago - at 09/30/2022 09:55AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 09/30/2022 07:48AM

We have identified the root cause of the issue and are preparing the fix to get this resolved.

INVESTIGATING about 3 years ago - at 09/30/2022 07:26AM

We are seeing that no webhooks are fired since September 30, 00:20 AM for the EU data center and are investigating the issue.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook