Outage in Nylas

Office365 accounts stopping sync

Resolved Minor
October 18, 2022 - Started almost 3 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We are seeing Office365 accounts stopping the sync, our team is investigating this issue.
Components affected
Nylas Sync Engine
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 10/18/2022 08:41PM

We have rolled back a deployment that we identified as the root cause of the issue and the errors aren't happening anymore. We are working on restarting affected accounts.

INVESTIGATING almost 3 years ago - at 10/18/2022 08:11PM

We are seeing Office365 accounts stopping the sync, our team is investigating this issue.

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