US API Endpoint are unreachable

This incident has been resolved.

We have removed the last mitigation measure in place and are seeing API latency and error rate back to normal levels. We will continue to monitor.

We are seeing elevated API latency and error rate again after removing the mitigation measures in place. We are removing them one at a time and monitoring closely.

We are seeing API latency and error rate back to normal. We will now proceed with reverting some mitigation measures still in place and keep you posted on how that goes.

The rollback is complete. We are monitoring.

Our rollback is almost complete and we are seeing a positive trend in the latency and error rate.

We are halfway through rolling back our previous deployment. We will keep you posted when it's done. Thank you for your continued patience.

We are currently rolling back a change and hope to see positive results shortly.

We are reverting the previous deployment that we suspect is related to this issue.

We are continuing to investigate the source of the the problem.

We are seeing an improvement in response times, error rates are dropping.

We believe we have determined the cause are are looking to block the source of the traffic.

We are continuing to see an increase in 499 and 502 responses and we are still investigating the root cause.

We are still receiving reports about issues with API endpoints, we are investigating the issue.

Services are back to normal now. We are monitoring the endpoints.

A fix has been implemented and the services are coming back to normal.

We are investigating this issue at the moment. Will provide further updates here.