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Outage in Nylas

[US] Some Gmail accounts may be experiencing sync delays

Resolved Minor
February 13, 2023 - Started about 3 years ago - Lasted about 21 hours
Official incident page

Incident Report

Some Gmail accounts in US may be experiencing sync delays. We are investigating this at the moment.
Components affected
Nylas Sync Engine

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 02/14/2023 09:17AM

We haven't seen any other occurrences of this issue. Closing this incident here.

MONITORING about 3 years ago - at 02/13/2023 10:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 02/13/2023 03:08PM

We have identified the underlying issue that caused these delays and we are looking for a possible solution.

INVESTIGATING about 3 years ago - at 02/13/2023 11:58AM

Some Gmail accounts in US may be experiencing sync delays. We are investigating this at the moment.

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