Outage in Nylas

Nylas applications not active preventing API calls

Resolved Minor
April 05, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are receiving reports of Nylas applications being inactive and preventing API calls to succeed. We are looking into it.
Components affected
Nylas API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/05/2023 04:58AM

This incident has been resolved.

MONITORING over 1 year ago - at 04/05/2023 04:16AM

We confirm all Nylas applications have now been properly re-activated. We will monitor for a while to ensure things stay stable.

IDENTIFIED over 1 year ago - at 04/05/2023 04:11AM

We are seeing some Nylas applications still being disabled. We are working on re-enabling them. Thank you for your patience.

MONITORING over 1 year ago - at 04/05/2023 04:05AM

We have proceeded with re-activating all wrongly disabled Nylas applications. All Nylas API calls should be succeeding now. We will be monitoring to ensure all is back to normal.

IDENTIFIED over 1 year ago - at 04/05/2023 03:45AM

We are proceeding with re-activating the Nylas applications that have been wrongly disabled. API calls should start working again when your Nylas application gets re-activated.

INVESTIGATING over 1 year ago - at 04/05/2023 03:21AM

We are receiving reports of Nylas applications being inactive and preventing API calls to succeed. We are looking into it.

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