Outage in Nylas
Failures for some event API calls for Google grants
Resolved MajorIncident Report
Summary AI Generated
For approximately 2.3 hours, some Nylas event API calls failed for Google grants that had been migrated from v2 accounts, incorrectly triggering errors referencing a decommissioned migration API endpoint. A fix was deployed and confirmed to resolve the errors, with deleting and recreating the affected grant available as a workaround during the incident.
We are investigating reports of some event API calls failing for Google grants. The error messages report issues with the Nylas migration API endpoints.
These errors are incorrect and our migration system was shut down long ago. We are investigating why it is triggering.
The errors appear limited to Google grants that were migrated from v2 accounts. Deleting and recreating the grant has been identified as a work around to prevent further errors.
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/07/2026 05:17PM
There have been no further reports of this error and we are closing this incident. Please reach out to support if you have questions or issues.
MONITORING
15 days ago - at 07/07/2026 04:58PM
We have deployed a fix and the errors are no longer occurring. We are monitoring our API traffic to ensure the errors do not appear.
INVESTIGATING
15 days ago - at 07/07/2026 03:03PM
We are investigating reports of some event API calls failing for Google grants. The error messages report issues with the Nylas migration API endpoints.
These errors are incorrect and our migration system was shut down long ago. We are investigating why it is triggering.
The errors appear limited to Google grants that were migrated from v2 accounts. Deleting and recreating the grant has been identified as a work around to prevent further errors.
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