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Outage in Observe

2026-09-27 Data Transform and Monitor Processing Delays (US-WEST)

Resolved Major
September 26, 2026 - Started 6 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue affecting data transform and monitor processing in US West (Oregon). Customer impact: Users may experience data freshness delays and impacts to monitor evaluations. No data loss is expected. Our team is actively working to identify the root cause. We will provide an update within 60 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 09/27/2026 03:07AM

This incident has been resolved.

Customer impact: Users experienced data freshness delays and impacts to monitor evaluations. No data loss occurred.

Incident start time: 01:22 UTC September 27, 2026
Incident end time: 01:46 UTC September 27, 2026

If you experience additional issues, please contact support.

MONITORING 6 days ago - at 09/27/2026 01:46AM

The upstream issue has been resolved and Observe services are now healthy. We are monitoring to confirm full recovery.

Customer impact: Users experienced data freshness delays and impacts to monitor evaluations. No data loss occurred.

Incident start time: 01:22 UTC September 27, 2026

We will provide a final update once we have confirmed the service remains stable.

INVESTIGATING 6 days ago - at 09/27/2026 01:22AM

We are investigating an issue affecting data transform and monitor processing in US West (Oregon).

Customer impact: Users may experience data freshness delays and impacts to monitor evaluations. No data loss is expected.

Our team is actively working to identify the root cause. We will provide an update within 60 minutes.

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