Outage in observeai

Data lag or availability issues

Resolved Major
March 05, 2025 - Started 8 months ago - Lasted about 7 hours
Official incident page

Incident Report

Hello all, We are currently aware of and actively investigating issues related to accessing various portions of the Observe.AI dashboard, and data seen on those pages may not be up-to-date. We can assure you that your data is reaching us and will be processed as part of the resolution to these issues. We will keep you posted with more updates. Regards Observe.AI Technical Support Team

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/05/2025 10:45PM

The health of the Observe.AI dashboard has continued to stay healthy so we are considering this resolved.

If you have any questions, please reach out by creating a support ticket at https://help.observe.ai/hc/en-us

Thank you,

Regards,
Observe.AI Technical Support Team

MONITORING 8 months ago - at 03/05/2025 05:03PM

A fix has been implemented and dashboards and their data should load once more. The team will continue to monitor the system health.

In case you are still seeing issues, please reach out to Observe.AI support via the help center https://help.observe.ai/hc/en-us

INVESTIGATING 8 months ago - at 03/05/2025 04:26PM

Hello all,

We are currently aware of and actively investigating issues related to accessing various portions of the Observe.AI dashboard, and data seen on those pages may not be up-to-date. We can assure you that your data is reaching us and will be processed as part of the resolution to these issues.

We will keep you posted with more updates.

Regards
Observe.AI Technical Support Team

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