Outage in observeai

[Standard Instance] Latency Issues on Observe.AI Dashboard

Resolved Major
October 07, 2025 - Started 26 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue where you may experience latency when loading certain tabs on the Observe.AI dashboards. Our team is actively working to resolve these issues and restore full functionality.
Components affected
observeai Calls Tab

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 10/07/2025 03:52PM

The platform has remained stable after the fix was implemented. Thank you for your patience, and if you have any questions or experience any further issues, please contact Observe.AI Technical Support via the Help Center.

Observe.AI Technical Support

MONITORING 26 days ago - at 10/07/2025 01:49PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 10/07/2025 01:13PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 26 days ago - at 10/07/2025 12:53PM

We are currently investigating an issue where you may experience latency when loading certain tabs on the Observe.AI dashboards. Our team is actively working to resolve these issues and restore full functionality.

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