Outage in Obsidian Security
No Routes error message encountered when onboarding oAuth based connections
Resolved MajorIncident Report
We are currently investigating an issue resulting in a "No Routes" error message being encountered when attempting to onboard connections leveraging oAuth authentication. Examples of such connections include Microsoft Graph and Slack. Additional updates will be provided via this posting as our investigation progresses and the issue is mitigated.
Components affected
Obsidian Security Connections (SaaS Applications)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/08/2025 03:16PM
This incident has been resolved. We have identified the root cause of the issue resulting in a "No Routes" error being encountered when attempting to onboard oAuth based connections. A fix has now been deployed to all environments, and post fix validation and telemetry have confirmed the issue has been fully mitigated.
If you encounter any further issues, please reach out to our support team.
INVESTIGATING
10 months ago - at 07/08/2025 02:30PM
We are currently investigating an issue resulting in a "No Routes" error message being encountered when attempting to onboard connections leveraging oAuth authentication. Examples of such connections include Microsoft Graph and Slack. Additional updates will be provided via this posting as our investigation progresses and the issue is mitigated.
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