Outage in Obsidian Security

Subset of Salesforce posture rule unexpectedly changed to passing

Resolved Minor

August 28, 2025 - Started 5 months ago - Lasted about 7 hours
Official incident page

Incident Report

We have identified an issue impacting a subset of Salesforce posture rules. Impacted customers may find that the rule IDs noted below will have unexpectedly moved from a failing to passing state. In the course of addressing the underlying cause, and rules being reverted to their proper state, posture drift alerts may be received. Environments Impacted: US, EU, AU SalesforceInactivePrivilegedAccounts SalesforceSystemAdmins SalesforcePrivilegedUsersFromLowReputationDomains SalesforceGhostAdmins SalesforceUsersWithCreatePublicLinks SalesforceWeakerProfilePasswordSettings SalesforceExternalUserObjectAccess SalesforceUsersWaivedMFA SalesforceGuestUserObjectAccess SalesforceUsersNoMFA SalesforceIntegrationUsersWithSysAdminProfile SalesforceRiskyGuestUsers SalesforceFieldLevelAccessForEncryptedData SalesforceWeakerProfileSessionSettings SalesforceFieldLevelAccessForComplianceData SalesforceAppsExcessivePermissions Additional updates will be provided via this posting as our investigation progresses and the issue is mitigated.

Components affected

Obsidian Security Posture Management

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 08/28/2025 11:05PM

The issue has been resolved and impacted Salesforce posture rules now reflect the correct status. We appreciate your patience and understanding during this time, and if you experience any further issues, please do not hesitate to reach out.

IDENTIFIED 5 months ago - at 08/28/2025 04:06PM

We have identified an issue impacting a subset of Salesforce posture rules. Impacted customers may find that the rule IDs noted below will have unexpectedly moved from a failing to passing state. In the course of addressing the underlying cause, and rules being reverted to their proper state, posture drift alerts may be received.

Environments Impacted: US, EU, AU

SalesforceInactivePrivilegedAccounts
SalesforceSystemAdmins
SalesforcePrivilegedUsersFromLowReputationDomains
SalesforceGhostAdmins
SalesforceUsersWithCreatePublicLinks
SalesforceWeakerProfilePasswordSettings
SalesforceExternalUserObjectAccess
SalesforceUsersWaivedMFA
SalesforceGuestUserObjectAccess
SalesforceUsersNoMFA
SalesforceIntegrationUsersWithSysAdminProfile
SalesforceRiskyGuestUsers
SalesforceFieldLevelAccessForEncryptedData
SalesforceWeakerProfileSessionSettings
SalesforceFieldLevelAccessForComplianceData
SalesforceAppsExcessivePermissions

Additional updates will be provided via this posting as our investigation progresses and the issue is mitigated.

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