Outage in Obsidian Security

Errors when authenticating to the Obsidian admin portal

Resolved Major

November 06, 2025 - Started 3 months ago - Lasted 39 minutes
Official incident page

Incident Report

We are currently investigating an issue with our Admin portal authentication service which might prevent users from successfully authenticating to the Obsidian platform. Impacted users will encounter an error indicating "No access granted" when attempting to authenticate. Our teams are currently investigating the issue and any updates will be posted on this incident notification.

Components affected

Obsidian Security Admin Portal and UI Obsidian Security Admin Authentication & SSO

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/06/2025 07:39PM

This issue has been resolved. A fix addressing the underlying issue was implemented and authentication services have returned to normal operation.

INVESTIGATING 3 months ago - at 11/06/2025 07:03PM

We are currently investigating an issue with our Admin portal authentication service which might prevent users from successfully authenticating to the Obsidian platform. Impacted users will encounter an error indicating "No access granted" when attempting to authenticate.

Our teams are currently investigating the issue and any updates will be posted on this incident notification.

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