Delayed Shipment Updates

Dear Valued Customer,

The issue has been resolved, and the new updates should now process as expected.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Vyshnav Raju
Support Operations Specialist

Dear Valued Customer,

Our engineering team has identified the issue and implemented a fix. We are continuing to monitor from our end and shall post a final update as more information is available.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Swathi
Support Operations Specialist

Dear Valued Customer,

We are currently seeing an issue in receiving delayed shipment updates for Ocean D2D, Barge, Customs and Terminal visibility under Ocean Insights. Our team is working on high priority to resolve the issue and there is no data loss expected.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Swathi
Support Operations Specialist