Delay in Tracking Updates and Issue with Orders/Loads (NA Region)

Dear Valued Customer,

The issue has been resolved, and our systems are now functioning as expected.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Best Regards,
Khasim Shaik
Support Operations specialist

Dear Valued Customer,

We would like to inform you that our engineering team has successfully addressed the issue, and we are actively monitoring the system. We will provide you with a final update in due course.

We appreciate your patience during this process.

Regards
Nihal Sayed
Support Operations

We are continuing to work on a fix for this issue.

Dear Valued Customer,

We are currently experiencing technical issues that are causing delays in tracking updates for TruckLoad, LTL, Parcel, Rail, Ocean and Air. Additionally, the creation and updation of Orders and loads may also be impacted.

Our engineering team has identified the issue and working on the resolution as a top priority, and we will keep you informed with updates as soon as more information becomes available.

Regards
Nihal Sayed
Support Operations