Outage in Ocean Insights
Delayed Shipment updates for Ocean and Truckload
Resolved MinorIncident Report
Dear Valued Customer,
We would like to inform you that some customers of NA region may be experiencing delays in receiving updates for Ocean and Truckload shipments.
Our engineering team is actively working on resolving the problem and is treating it as a top priority. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Best Regards
Nihal Sayed
Customer Support.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/09/2025 11:52PM
Dear Valued Customer,
As per our monitoring, this issue is now resolved.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards
Nihal Sayed
Customer Support.
MONITORING
12 months ago - at 05/09/2025 08:40PM
Dear Valued Customer,
A fix has been successfully implemented, and our team is actively monitoring the situation. We will provide a final update once the monitoring process is complete. Thank you for your continued patience.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.
Best Regards,
Nihal Sayed
Customer Support.
INVESTIGATING
12 months ago - at 05/09/2025 08:04PM
Dear Valued Customer,
We would like to inform you that some customers of NA region may be experiencing delays in receiving updates for Ocean and Truckload shipments.
Our engineering team is actively working on resolving the problem and is treating it as a top priority. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
Best Regards
Nihal Sayed
Customer Support.
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