Outage in Ocean Insights
Delayed updates in Ocean Terminal Visibility (NA)
Resolved Minor
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Outage Details
Dear Valued Customer,
We would like to inform you that customers in NA region might be experiencing a delay in receiving the latest updates in Ocean Terminal Visibility.
Our engineering team is actively working on resolving the problem and is treating it as a top priority. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
Regards,
Nihal Sayed,
Customer Support
Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 05/16/2025 02:07PM
Dear Valued Customer,
As per our engineering team, this issue is now resolved. Things are back to normal. Let us know if you notice any discrepancy, we would be happy to help.
Regards,
Customer Support
INVESTIGATING
1 day ago - at 05/15/2025 09:46PM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 05/15/2025 09:41PM
Dear Valued Customer,
We would like to inform you that customers in NA region might be experiencing a delay in receiving the latest updates in Ocean Terminal Visibility.
Our engineering team is actively working on resolving the problem and is treating it as a top priority. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.
Regards,
Nihal Sayed,
Customer Support
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