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Outage in Ocean Insights

Movement Platform Disruption - NA and EU Regions

Resolved Minor
May 27, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Valued Customer, We are currently experiencing a disruption with the Movement platform. As a result, the platform may be unavailable for our users. Our engineering team is investigating the issue on high priority and we will continue to provide updates actively. As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com. Best Regards Customer Support

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/27/2025 02:24PM

Dear Valued Customer,

We are pleased to inform you that the global disruption impacting the Movement platform has been fully resolved. All systems are now fully operational, and the platform is performing as expected in NA and EU regions.

Thank you for your continued patience and understanding.

Best Regards
Customer Support

MONITORING 11 months ago - at 05/27/2025 01:58PM

Dear Valued Customer,

The issue related to global disruption with the Movement platform has been resolved. We will continue to monitor the situation.

As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com.

Thanks & Regards
Customer Support

INVESTIGATING 11 months ago - at 05/27/2025 01:31PM

Dear Valued Customer,

We are currently experiencing a disruption with the Movement platform. As a result, the platform may be unavailable for our users. Our engineering team is investigating the issue on high priority and we will continue to provide updates actively.

As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.

Best Regards
Customer Support

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