Outage in Ocean Insights

Last Mile - Delay in Events from Push API

Resolved Minor
May 29, 2025 - Started 5 days ago - Lasted about 11 hours
Official incident page

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Outage Details

Dear Valued Customer, We are experiencing a disruption with Last Mile where in users may notice a delay in events coming through Push API. Our engineering team is investigating and will continue to provide updates as more information becomes available. As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com. Best regards, Customer Support
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/29/2025 10:24PM

Dear Valued Customer,

As per our monitoring, this issue is now resolved. Things are back to normal. Let us know if you notice any discrepancy, we would be happy to help.

Best Regards,
Customer Support.

MONITORING 5 days ago - at 05/29/2025 01:30PM

Dear Valued Customer,

Our engineering team has implemented a change that has begun to reduce the lag. We are actively monitoring the situation and will provide a final update once the lag is within acceptable thresholds.

Best Regards,
Customer Support

INVESTIGATING 5 days ago - at 05/29/2025 11:46AM

Dear Valued Customer,

We are experiencing a disruption with Last Mile where in users may notice a delay in events coming through Push API.

Our engineering team is investigating and will continue to provide updates as more information becomes available.

As an organisation, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to contact support@project44.com.

Best regards,
Customer Support

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