Outage in Ocean Insights

Omnitracs and Sylectus ELD Service Disruption – North America Region

Resolved Minor

July 01, 2025 - Started 10 months ago - Lasted about 5 hours
Official incident page

Incident Report

Dear Valued Customer, We've been informed that the ELD provider, Omnitracs has an issue with their Virtual Load View service, which is affecting tracking data for Roadnet Anywhere and OT1 Carriers platforms. We will keep you informed of any updates as soon as we have more information. As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com. Best Regards Customer Support project44

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 07/01/2025 02:32PM

This incident has been resolved.

INVESTIGATING 10 months ago - at 07/01/2025 09:27AM

Dear Valued Customer,

We've been informed that the ELD provider, Omnitracs has an issue with their Virtual Load View service, which is affecting tracking data for Roadnet Anywhere and OT1 Carriers platforms.

We will keep you informed of any updates as soon as we have more information.

As an organization, we are committed to providing reliable, high-availability service to our customers. If you have any questions, please do not hesitate to reach out to support@project44.com.

Best Regards
Customer Support
project44

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