Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Ocean Insights

Issue with Access Groups Movement

Resolved Major
July 30, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Valued Customer, We are currently experiencing a disruption affecting user management within the Movement platform. Specifically, customers are unable to assign or remove users from access groups. Please note that existing group memberships and access group rule processing remain unaffected. Our engineering team is actively working on resolving this issue. We will continue to provide updates as more information becomes available. Thank you for your patience and understanding. As an organization, we remain committed to delivering reliable, high-availability services. If you have any questions, please don’t hesitate to contact us at support@project44.com.

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/30/2025 03:41PM

Dear Valued Customer,

A fix has been deployed, and the issue is now fully resolved. All functionalities are operating as expected, and the system remains stable.

Thank you for your patience throughout this process.

As an organization, we are committed to delivering reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Best Regards
Customer Support

IDENTIFIED 9 months ago - at 07/30/2025 02:14PM

Dear Valued Customer,

Our engineering team has identified the issue and is actively working on a resolution. We will continue to update the status page with any new developments as they become available.

If you have any questions, please don’t hesitate to contact us at support@project44.com.

IDENTIFIED 9 months ago - at 07/30/2025 01:11PM

Dear Valued Customer,

We are currently experiencing a disruption affecting user management within the Movement platform. Specifically, customers are unable to assign or remove users from access groups.

Please note that existing group memberships and access group rule processing remain unaffected.
Our engineering team is actively working on resolving this issue. We will continue to provide updates as more information becomes available.

Thank you for your patience and understanding. As an organization, we remain committed to delivering reliable, high-availability services.
If you have any questions, please don’t hesitate to contact us at support@project44.com.

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook