Outage in Ocean Insights

Truckload Visibility Service Disruption – North America

Resolved Minor

September 19, 2025 - Started 7 months ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Valued Customer, We are currently experiencing an issue affecting our Truckload Visibility service in the North America production environment. As a result, customers may face difficulties accessing real-time truckload visibility. Our engineering team is actively investigating the root cause and working diligently to restore full functionality as quickly as possible. Best Regards Customer Support project44

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/19/2025 06:57PM

Dear Valued Customer,

We are pleased to inform you that the issue affecting our Truckload Visibility service in the North America production environment has been fully resolved. All services are now functioning as expected.

We sincerely appreciate your patience and understanding while we worked to restore services.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Best Regards,
Customer Support
project44

INVESTIGATING 7 months ago - at 09/19/2025 05:53PM

Dear Valued Customer,

We are currently experiencing an issue affecting our Truckload Visibility service in the North America production environment.

As a result, customers may face difficulties accessing real-time truckload visibility.

Our engineering team is actively investigating the root cause and working diligently to restore full functionality as quickly as possible.

Best Regards
Customer Support
project44

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