Outage in Ocean Insights

Estes Express (EXLA) Soap API Service Disruption

Resolved Minor

October 14, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

Dear Valued Customer, We have been informed by one of our LTL Carriers: Estes Express (EXLA) that they are experiencing user authentication failures for all SOAP API endpoints at this time. We are actively coordinating with EXLA on the same and shall keep you posted once more information becomes available. Best Regards, Vyshnav Support Operations Specialist

Need to monitor Ocean Insights outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/14/2025 04:17PM

Dear Valued Customer,

The issue has been resolved at carrier end.

Best Regards,
Vyshnav Raju
Support Operations Specialist

MONITORING 6 months ago - at 10/14/2025 02:46PM

Dear Valued Customer,

As per the latest update from Estes Express(EXLA), we have been informed that this issue has been resolved. We are continuing to monitor from our end.

Best Regards,
Vyshnav Raju
Support Operations Specialist

IDENTIFIED 6 months ago - at 10/14/2025 02:30PM

Dear Valued Customer,

We have been informed by one of our LTL Carriers: Estes Express (EXLA) that they are experiencing user authentication failures for all SOAP API endpoints at this time.

We are actively coordinating with EXLA on the same and shall keep you posted once more information becomes available.

Best Regards,
Vyshnav
Support Operations Specialist

Latest Ocean Insights outages

Service Disruption: VOC Shipment Visibility Unavailable in EU Production - about 1 month ago

Service Disruption – Samsara Integration - about 1 month ago

Dayton Freight Carrier Dispatch Failures : Service Unavailable Notice - about 1 month ago

Ocean Tracking – Missing Hapag-Lloyd Ocean Tracking Updates - about 2 months ago

Analytics Dashboard Access Issue for New Users - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook