Outage in Ocean Insights

Estes Express (EXLA) Soap API Service Disruption

Resolved Minor

October 14, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

Dear Valued Customer, We have been informed by one of our LTL Carriers: Estes Express (EXLA) that they are experiencing user authentication failures for all SOAP API endpoints at this time. We are actively coordinating with EXLA on the same and shall keep you posted once more information becomes available. Best Regards, Vyshnav Support Operations Specialist

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/14/2025 04:17PM

Dear Valued Customer,

The issue has been resolved at carrier end.

Best Regards,
Vyshnav Raju
Support Operations Specialist

MONITORING 6 months ago - at 10/14/2025 02:46PM

Dear Valued Customer,

As per the latest update from Estes Express(EXLA), we have been informed that this issue has been resolved. We are continuing to monitor from our end.

Best Regards,
Vyshnav Raju
Support Operations Specialist

IDENTIFIED 6 months ago - at 10/14/2025 02:30PM

Dear Valued Customer,

We have been informed by one of our LTL Carriers: Estes Express (EXLA) that they are experiencing user authentication failures for all SOAP API endpoints at this time.

We are actively coordinating with EXLA on the same and shall keep you posted once more information becomes available.

Best Regards,
Vyshnav
Support Operations Specialist

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