Outage in Ocean Insights

Action Required: Update Your N&M Transfer (NMTF - LTL Carrier) API Credentials by December 2

Resolved Minor
October 29, 2025 - Started about 2 months ago - Lasted about 1 month
Official incident page

Incident Report

Dear Customer, N&M Transfer (NMTF) has updated their API connections. This change affects all LTL services, including rating, dispatch, tracking, and imaging. To avoid any disruption, please update your credentials for N&M Transfer (NMTF) as soon as possible. Project44 is in the process of migrating all service connections to the updated API with the full migration to be completed by December 2, 2025. For instructions on how to update your credentials, please follow the instructions in the following link: https://support.p-44.com/hc/en-us/articles/31332559519389-N-M-Transfer-NMTF Note: Migration from SOAP to REST endpoints is still underway until December 2, 2025. Do not delete or change any of the previous credentials. You should only be adding a value to the New API key field to prepare for migration. As an additional note, N&M Transfer has advised that while they will make every effort to keep the current APIs active, the existing server may become unavailable without notice. While they are working to stabilize the connection, we strongly encourage completing your credential update right away to ensure you are on the most up to date connection as the migration occurs. Thank you for your prompt attention to this important update. If you have any questions or need assistance, please reach out to support@project44.com

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 12/11/2025 09:11PM

Dear valued Customer,

The API migration for N&M Transfer (NMTF) has been completed. All services — Rating, Dispatch, Imaging, and Tracking — are successfully deployed and operational.

The SOAP access has been discontinued. Customers who have not yet updated their API credentials to the new REST configuration will lose access to NMTF's APIs until their credentials are updated.

Please follow the link provided for detailed instructions on updating your credentials: https://support.p-44.com/hc/en-us/articles/31332559519389-N-M-Transfer-NMTF

Regards,
Customer Support.

MONITORING 14 days ago - at 12/03/2025 03:35PM

Dear valued Customer,

We have received confirmation from our engineering team that the API migration for N&M Transfer (NMTF) is now fully complete. All services — Rating, Dispatch, Imaging, and Tracking — are successfully deployed and operational.

Please note that both SOAP and REST services will run in parallel until Tuesday, 9th December 2025. After that date, SOAP access will be discontinued. Customers who have not yet updated their API credentials to the new REST configuration will lose access to NMTF's APIs until their credentials are updated.

We recommend completing your credential update as soon as possible to ensure uninterrupted service.

Best regards,
Customer support

MONITORING about 2 months ago - at 10/29/2025 11:23AM

Dear Customer,

N&M Transfer (NMTF) has updated their API connections. This change affects all LTL services, including rating, dispatch, tracking, and imaging.

To avoid any disruption, please update your credentials for N&M Transfer (NMTF) as soon as possible. Project44 is in the process of migrating all service connections to the updated API with the full migration to be completed by December 2, 2025.

For instructions on how to update your credentials, please follow the instructions in the following link: https://support.p-44.com/hc/en-us/articles/31332559519389-N-M-Transfer-NMTF

Note: Migration from SOAP to REST endpoints is still underway until December 2, 2025. Do not delete or change any of the previous credentials. You should only be adding a value to the New API key field to prepare for migration.

As an additional note, N&M Transfer has advised that while they will make every effort to keep the current APIs active, the existing server may become unavailable without notice. While they are working to stabilize the connection, we strongly encourage completing your credential update right away to ensure you are on the most up to date connection as the migration occurs.

Thank you for your prompt attention to this important update. If you have any questions or need assistance, please reach out to support@project44.com

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