Outage in Ocean Insights
Partial Service Disruption — Movement Platform
Resolved MinorIncident Report
Dear Valued Customers,
We are currently experiencing an issue affecting the shipment list page in Movement for customers in the EU region., which may display outdated shipment information. Additionally, shipment notifications may be delayed.
Our engineering team has identified the root cause of the issue and is actively working on a fix to restore full functionality as soon as possible.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.
Best Regards
Customer Support
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 11/20/2025 07:51PM
Dear Valued Customer,
We would like to inform you that the issue has been fully resolved, and the system is now operating as expected.
Best regards,
Customer Support
MONITORING
2 months ago - at 11/20/2025 06:11PM
Dear Valued Customers,
Our engineering team has successfully implemented a fix and is currently developing a long-term resolution. We are actively monitoring the situation.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.
Regards
Customer Support
IDENTIFIED
2 months ago - at 11/20/2025 04:06PM
Dear Valued Customers,
We are currently experiencing an issue affecting the shipment list page in Movement for customers in the EU region., which may display outdated shipment information. Additionally, shipment notifications may be delayed.
Our engineering team has identified the root cause of the issue and is actively working on a fix to restore full functionality as soon as possible.
As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.
Best Regards
Customer Support
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