Outage in Ocean Insights

Movement Shipment Search - Delays in Shipment Updates

Resolved Minor
December 17, 2025 - Started about 11 hours ago - Lasted about 5 hours
Official incident page

Incident Report

Dear Valued Customer, We are currently experiencing an issue impacting the Movement shipment search functionality across all transportation modes in the NA and EU regions. Customers may encounter delays when searching for shipments or viewing shipment updates. Our teams are actively investigating and working to resolve the issue and restore full functionality as quickly as possible. We appreciate your patience and understanding while we address this matter. As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com. Regards, Customer support.

Need to monitor Ocean Insights outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 12/18/2025 03:32AM

Dear Valued Customer,

The issue affecting Movement shipment search across all modes in the NA and EU regions has been resolved. All systems are operating normally.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

MONITORING about 9 hours ago - at 12/18/2025 01:13AM

Dear Valued Customer,
A fix has been implemented for the issue affecting Movement shipment search across all modes in the NA and EU regions. Our teams are actively monitoring the system to ensure continued stability.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com

INVESTIGATING about 11 hours ago - at 12/17/2025 11:10PM

Dear Valued Customer,

We are currently experiencing an issue impacting the Movement shipment search functionality across all transportation modes in the NA and EU regions. Customers may encounter delays when searching for shipments or viewing shipment updates. Our teams are actively investigating and working to resolve the issue and restore full functionality as quickly as possible. We appreciate your patience and understanding while we address this matter.

As an organization, we are committed to providing reliable, high-availability services to our customers. If you have any questions, please don't hesitate to contact us at support@project44.com.

Regards,
Customer support.

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook