Outage in Ocean Insights
Dayton Freight Carrier Dispatch Failures : Service Unavailable Notice
Minor
February 20, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
Dear Valued Customer,
We are currently experiencing dispatch and booking failures with the DAFG carrier due to a recent change in their ShippingLabels request payload, which is causing booking requests to fail. As a result, booking new shipments is temporarily unavailable. Our engineering team is actively investigating the issue and working on a resolution, and we will provide further updates as soon as more information becomes available.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
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Latest Updates ( sorted recent to last )
MONITORING
about 19 hours ago - at 02/21/2026 10:26AM
Dear Valued Customer,
The issue impacting dispatch and booking requests with the DAFG carrier has been resolved. Our engineering team has implemented a fix to address the recent change in the ShippingLabels request payload, and booking functionality has been restored.
We are continuing to monitor the system closely to ensure stability and confirm that all services are operating as expected. We will provide a final update once monitoring is complete.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
INVESTIGATING
1 day ago - at 02/20/2026 10:05PM
Dear Valued Customer,
We are currently experiencing dispatch and booking failures with the DAFG carrier due to a recent change in their ShippingLabels request payload, which is causing booking requests to fail. As a result, booking new shipments is temporarily unavailable. Our engineering team is actively investigating the issue and working on a resolution, and we will provide further updates as soon as more information becomes available.
As an organization, we are committed to providing reliable and high-availability service to our customers. In case of any questions, please do not hesitate to reach out to support@project44.com
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