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Outage in Ocean Insights

PYLE (A.DuiePYLE) API disruption - Dispatch and Rating impacted

Resolved Major
May 04, 2026 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

Dear Valued Customer, The carrier PYLE (A.DuiePYLE) is currently experiencing an API disruption on their end. As a result, rating and dispatch functionalities are impacted. Our team is actively monitoring the situation and we will share further updates as soon as more information becomes available. Regards, Customer Support

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/04/2026 08:06PM

Dear Valued Customer,

The issue from the carrier PYLE (A.DuiePYLE) has been resolved.

Regards,
Customer Support

IDENTIFIED 5 days ago - at 05/04/2026 03:26PM

Dear Valued Customer,

The carrier PYLE (A.DuiePYLE) is currently experiencing an API disruption on their end. As a result, rating and dispatch functionalities are impacted. Our team is actively monitoring the situation and we will share further updates as soon as more information becomes available.

Regards,
Customer Support

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