Outage in Octopus Deploy

OctopusID signin intermittent for cloud customers

Resolved Major

November 25, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating issues with cloud customers accessing their instance via OctopusID. For some customers, this issue seems to be auto resolving after around 5 minutes. Whilst we are investigating the root cause, we recommend attempting to sign in whenever convenient incase you are able to access the instance.

Need to monitor Octopus Deploy outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 11/25/2025 02:57PM

Resolved.

MONITORING about 2 months ago - at 11/25/2025 02:00PM

We have performed some changes that based on customer feedback, has mitigated this issue.
We are still monitoring to ensure this issue does not reoccur, but customers should be able to sign in via OctopusID again.

INVESTIGATING about 2 months ago - at 11/25/2025 12:58PM

We are currently investigating issues with cloud customers accessing their instance via OctopusID. For some customers, this issue seems to be auto resolving after around 5 minutes.

Whilst we are investigating the root cause, we recommend attempting to sign in whenever convenient incase you are able to access the instance.

INVESTIGATING about 2 months ago - at 11/25/2025 12:34PM

We are currently investigating issues with cloud customers accessing their instance via OctopusID. For some customers, this issue seems to be auto resolving after around 5 minutes.

Whilst we are investigating the root cause, we recommend attempting to sign in whenever convenient incase you are able to access the instance.

Latest Octopus Deploy outages

GitHub upstream outage causing issues with VCS-backed elements - 2 months ago

Octopus.com and billing portal may be unavailable in certain regions - 3 months ago

Docker Hub is down - 3 months ago

Kubernetes deployments using Kubernetes agent may fail - 3 months ago

Region specific Azure outage was impacting otopus.com - 4 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook