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Resolved.
We have performed some changes that based on customer feedback, has mitigated this issue.
We are still monitoring to ensure this issue does not reoccur, but customers should be able to sign in via OctopusID again.
We are currently investigating issues with cloud customers accessing their instance via OctopusID. For some customers, this issue seems to be auto resolving after around 5 minutes.
Whilst we are investigating the root cause, we recommend attempting to sign in whenever convenient incase you are able to access the instance.
We are currently investigating issues with cloud customers accessing their instance via OctopusID. For some customers, this issue seems to be auto resolving after around 5 minutes.
Whilst we are investigating the root cause, we recommend attempting to sign in whenever convenient incase you are able to access the instance.
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