Outage in Octopus Deploy

https://g.octopushq.com Certificate issues

Resolved Major

July 31, 2026 - Started 16 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

A certificate issue with the URL shortening service at https://g.octopushq.com prevented build servers from downloading the Octopus CLI when using build server step versions 5 and below. The certificate was identified, mitigated, and fully resolved within approximately 1.6 hours, restoring CLI downloads across all affected g.octopushq.com URLs.

We are currently investigating issues with our certificate for https://g.octopushq.com. Customers may see issues with build servers trying to download the CLI using V5 and below build server steps.

Components affected

Octopus Deploy Octopus Cloud Octopus Deploy Octopus.com

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Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 07/31/2026 03:04PM

This issue has now been resolved. Thank you for your patience whilst we investigated the incident. If you are having any further issues please email support@octopus.com.

MONITORING 16 days ago - at 07/31/2026 02:02PM

We have identified and mitigated the certificate issues for https://g.octopushq.com with our URL Shortening service.

All g.octopushq.com URLs should now present the certificate. Most notably, customers should now be able to download the Octopus CLI tooling when using step versions earlier than 6.

Please email support@octopus.com if you are still seeing issues, we will continue to monitor this over the next few hours.

INVESTIGATING 16 days ago - at 07/31/2026 01:32PM

We are currently investigating issues with our certificate for https://g.octopushq.com. Customers may see issues with build servers trying to download the CLI using V5 and below build server steps.

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