Outage in Odysseyware

Imagine Edgenuity Scoring Alerts Appearing for Auto-Graded Activities

Resolved Minor

April 24, 2026 - Started 7 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Imagine Edgenuity experienced an issue where scoring alerts were incorrectly appearing for uncounted or auto-graded activities, affecting educators using the platform. The problem impacted course functionality and grading workflows for approximately 3 hours. The team identified the root cause, deployed a solution, and confirmed that users could resume normal activities without difficulty.

Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators - Some Imagine Edgenuity courses have scoring alerts appearing for uncounted or auto-graded activities. We apologize for the inconvenience and will provide an update soon.

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 04/24/2026 06:13PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 7 days ago - at 04/24/2026 05:34PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

IDENTIFIED 7 days ago - at 04/24/2026 03:14PM

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

INVESTIGATING 7 days ago - at 04/24/2026 03:13PM

Our team is actively investigating an issue impacting users of Imagine Edgenuity.

Educators - Some Imagine Edgenuity courses have scoring alerts appearing for uncounted or auto-graded activities.

We apologize for the inconvenience and will provide an update soon.

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