Outage in Odysseyware
Imagine MyPath and Imagine Español - Student Usage Reports are Not Accurate
Resolved MinorIncident Report
Summary AI Generated
Imagine MyPath student usage reports and Imagine Español growth reports displayed inaccurate information for approximately 4 days. The team identified and fixed the root cause, restoring accurate reporting going forward, and backfilled any missing or incorrect data from the affected period. The incident was fully resolved after 96.8 hours with all services returning to normal operation.
Our team is actively investigating an issue impacting users of Imagine MyPath and Imagine Español.
Imagine MyPath student usage reports and Imagine Español growth reports are not displaying accurate information.
We apologize for the inconvenience and will provide an update soon.
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 05/03/2026 05:02PM
We are happy to report that users should now be able to resume activities without difficulty.
We apologize for the prior inconvenience.
MONITORING
30 days ago - at 04/29/2026 06:51PM
Reporting data generated going forward is now accurate. Any missing or incorrect data from the period beginning Saturday, April 25 through today will be backfilled and corrected by end of day Friday, May 1.
Thank you for your patience.
IDENTIFIED
30 days ago - at 04/29/2026 04:42PM
Our team has identified the cause of the issue and are preparing to deploy a solution.
We will continue to update progress.
INVESTIGATING
30 days ago - at 04/29/2026 04:16PM
Our team is actively investigating an issue impacting users of Imagine MyPath and Imagine Español.
Imagine MyPath student usage reports and Imagine Español growth reports are not displaying accurate information.
We apologize for the inconvenience and will provide an update soon.
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