Outage in OfferingTree

Domain DNS issues in the EU/UK

Resolved Major

December 08, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue with customers in the EU/UK who are using our name.com domain provider for their domains. It appears that there is a DNS problem causing these sites to not load in these regions. We are collaborating with name.com to resolve this issue. If you manage your domain through your own domain provider or are not located in the EU/UK, this should not be an issue for you.

Need to monitor OfferingTree outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/08/2025 09:04PM

This incident has been resolved.

MONITORING 2 months ago - at 12/08/2025 05:17PM

Name.com has identified the DNS issue in specific global regions and has deployed a fix. We are closely monitoring this to ensure that the fix is working correctly for domains in the EU and the UK.

INVESTIGATING 2 months ago - at 12/08/2025 04:44PM

We are currently investigating an issue with customers in the EU/UK who are using our name.com domain provider for their domains. It appears that there is a DNS problem causing these sites to not load in these regions. We are collaborating with name.com to resolve this issue.

If you manage your domain through your own domain provider or are not located in the EU/UK, this should not be an issue for you.

Latest OfferingTree outages

Cloudflare Platform Degraded - 3 months ago

Infrastructure provider outage - 3 months ago

Degraded Performance - 4 months ago

Degraded app performace - 5 months ago

Delay in emails being sent out - 5 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook