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Outage in Officient

Issues with updated Android app

Resolved Major
March 27, 2023 - Started about 3 years ago - Lasted 3 days
Official incident page

Incident Report

We have released an update on the Android app, but encountered some issues. We are working on rolling back the update for affected users and looking into the issue with the new version.
Components affected
Officient employee self-service

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 03/30/2023 07:14AM

The updated app has been rolled out to all Android users and we haven't encountered any issues anymore.

MONITORING about 3 years ago - at 03/28/2023 07:57AM

We have identified the issue, pushed a fix and are phasing rollout of the updated app.

INVESTIGATING about 3 years ago - at 03/27/2023 07:07AM

We have released an update on the Android app, but encountered some issues. We are working on rolling back the update for affected users and looking into the issue with the new version.

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