Outage in Officient

Nightly automatic syncs are not working properly

Resolved Minor
October 19, 2023 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating this issue. The nightly automatic syncs are currently not working. If any data needs to be imported from payroll provider to Officient, contact support@officient.io in order to run a manual import. Securex clients, please contact your Client Advisor.
Components affected
Officient HR admin application Officient integrations

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/20/2023 02:46PM

This incident is resolved. All syncs are operational again.

MONITORING about 2 years ago - at 10/20/2023 08:43AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 10/19/2023 11:46AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 10/19/2023 10:13AM

We are currently investigating this issue. The nightly automatic syncs are currently not working. If any data needs to be imported from payroll provider to Officient, contact support@officient.io in order to run a manual import. Securex clients, please contact your Client Advisor.

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