Outage in Officient

Nightly automatic syncs are not working properly

Resolved Minor
October 19, 2023 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating this issue. The nightly automatic syncs are currently not working. If any data needs to be imported from payroll provider to Officient, contact support@officient.io in order to run a manual import. Securex clients, please contact your Client Advisor.
Components affected
Officient HR admin application Officient integrations
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/20/2023 02:46PM

This incident is resolved. All syncs are operational again.

MONITORING over 1 year ago - at 10/20/2023 08:43AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 10/19/2023 11:46AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 10/19/2023 10:13AM

We are currently investigating this issue. The nightly automatic syncs are currently not working. If any data needs to be imported from payroll provider to Officient, contact support@officient.io in order to run a manual import. Securex clients, please contact your Client Advisor.

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